Terms & Conditions

Welcome to The Eco Aura. By accessing, browsing, or purchasing products through our website, you agree to the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General

The content, products, services, and information available on this website are provided for general informational and shopping purposes. We reserve the right to update, modify, or discontinue any part of the website or these terms when necessary.

2. Product Information

We make reasonable efforts to present product descriptions, ingredients, images, sizes, and other information accurately. However, product appearance, packaging, colour, or other details may occasionally vary from the images displayed on the website.

3. Orders & Payments

All orders are subject to product availability and successful payment confirmation. We reserve the right to cancel or refuse an order in cases of incorrect pricing, unavailable products, suspected fraudulent activity, or other reasonable circumstances.

4. Pricing

Product prices displayed on the website may be changed without prior notice. Applicable taxes, delivery charges, discounts, or promotional offers will be displayed where relevant during the ordering process.

5. Shipping & Delivery

Delivery times are estimates and may vary depending on location, courier availability, weather conditions, public holidays, or circumstances beyond our reasonable control. Please refer to our Shipping Policy for additional information.

6. Returns & Refunds

Returns, replacements, cancellations, and refunds are subject to our applicable Return and Refund Policy. Customers should review the relevant policy before completing a purchase.

7. Product Use

Customers should carefully read product labels, ingredient information, directions, precautions, and usage instructions before using any product. Individual experiences may vary. Discontinue use if irritation or an undesirable reaction occurs and seek appropriate professional advice when needed.

8. Intellectual Property

Unless otherwise stated, website content including logos, branding, graphics, photographs, text, product presentation, and design elements belongs to The Eco Aura or its respective rights holders. Such content may not be copied, reproduced, distributed, or commercially used without appropriate permission.

9. Website Usage

You agree not to misuse the website, interfere with its operation, attempt unauthorized access, submit false information, or use the website for unlawful or fraudulent activities.

10. Third-Party Services

Our website may use or link to third-party services such as payment gateways, delivery providers, or external websites. Their services may be governed by their own terms and privacy policies.

11. Limitation of Liability

To the extent permitted by applicable law, The Eco Aura will not be responsible for indirect or consequential losses arising from misuse of products, unauthorized use of the website, or circumstances beyond our reasonable control. Nothing in these terms excludes rights or remedies that cannot legally be excluded.

12. Changes to These Terms

We may revise these Terms & Conditions periodically. Updated terms will be published on this page, and continued use of the website after an update will be subject to the revised terms.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact The Eco Aura using the contact information provided on our website.